ordered 2 saws. The saws arrived quickly. We sell saws in US. 1 saw had gasoline and oil in machine. seller said they test them at factory. we can not sell saws with oil they are used. 1 saw was used the other saw was new. Asked for replacement, he said check with factory. No replacement. Salesman is nice factory doing what is right is no good. The saw with wrapping on handle is new the other one is used.